Frequently Asked Questions (FAQs)
Do vets recommend NutriFlex?
NutriFlex has been trusted by veterinarians and pet owners alike since 2018. Developed through collaboration with nutritionists, animal feed scientists, and vets, our natural alternative health and joint supplements help to promote your furry family member's vitality, comfort, agility and mobility as they tackle their daily activities!
What makes NutriFlex different from traditional pet joint supplements?
NutriFlex is a premium range of human-food grade supplements without unwanted fillers, preservatives, and artificial ingredients. NutriFlex Advanced is a unique joint supplement formulated to support joint health in pets.
Unlike traditional joint supplements, NutriFlex Advanced uses type II collagen protein extracted from chicken sternum, which is the main structural component of healthy joint cartilage and delivers its tensile strength and toughness.
This sets it apart from other joint supplements that may use lower-quality forms of collagen or synthetic ingredients.
NutriFlex Advanced also includes essential vitamins, minerals, and nutrients to support overall joint health, making it a comprehensive solution for joint care in pets. Additionally, NutriFlex Advanced is a natural alternative without adverse effects, making it a safe choice for long-term use.
Can NutriFlex for pets be given to dogs, cats and horses?
NutriFlex for Pets, formulated with natural ingredients sourced from nature, is safe and effective for dogs, cats and horses. It is suitable for animals of all sizes and life stages.
Why supplement your pet's diet with NutriFlex collagen?
Collagen is one of the most critical proteins in your pet's body, providing essential support to their muscles, bones, tendons, cartilage, ligaments, connective tissues, digestive tract, skin, and coat. In fact, it makes up 30% of your pet's total protein.
As your pet ages, their natural ability to produce collagen decreases, leading to visible signs of ageing, such as joint discomfort, mobility issues, poor digestion, and skin allergies. Supplementing their diet with
NutriFlex Collagen can help counteract these effects by replenishing the lost collagen, helping your pet stay active and healthy well into their senior years.
A daily serving of NutriFlex Collagen can keep your furry friend feeling their best, naturally.
More Information
When should I start adding NutriFlex collagen to my pets diet?
Joint problems are all too common in dogs and cats, so it's never too early to think about your pet's long-term joint health or administer a natural joint supplement to help offset the degenerative effects of ageing even before they appear.
NutriFlex is scientifically formulated using the correct amount of the proper bioactive nutrients sourced from nature — a daily serving is a great way to help your pet enjoy an active, happier and healthier life — for longer. >> Read More
How long does my pet need to take NutriFlex Collagen before seeing the full effect?
You may see visible improvements in your dog or cat within a few days. With daily use continued, most pets should show a significant improvement in only six weeks. However, each animal is different, and while some respond within days, others can take up to 3-6 and even 12 months to reach their fullest potential. NutriFlex is a long-term all-natural solution to help your pet enjoy a happier, healthier and more active life for longer, whatever their adventure.
Can NutriFlex supplements be used with prescription-only medicines?
All NutriFlex supplements are 100% natural functional foods, which can be used in conjunction with most prescription-only medicines. If you have any doubts or concerns please consult with your vet or contact our customer service team on 021 001-0198 or email hello@nutriflex.co.za
Is NutriFlex for pets safe for long-term use?
NutriFlex for pets is safe for long-term use, as it is formulated with natural ingredients that pose no adverse effects to pets.
Can the cost of NutriFlex be covered by my pet insurance?
Yes, NutriFlex is covered by certain pet insurances, depending on your particular plan
And because your devoted animal companion deserves their best life @medipetsa has teamed up with us to cover the cost of NutriFlex supplements
Ask your vet today about prescribing our anti-ageing collagen and natural joint care solutions for dogs, cats and horses today.
Active for Life. Naturally
Where is NutriFlex produced?
NutriFlex collagen supplements are proudly South African. Formulated by scientists, nutritionists, veterinarians and passionate animal lovers for nutritional integrity, product quality, efficacy and ethical best practice. NutriFlex is a SmartPack PTY Ltd brand and products are produced in our own FSA (food safety certified) and GMP facilities in Cape Town.
Is NutriFlex DAFF registered?
Yes. NutriFlex collagen is approved and registered for sale and animal use with DAFF (Department of Agriculture, Fisheries and Forestry) South Africa
Are there any discounts available?
Buy More. Pay Less! product bundles. Buy 3 of the same products and save 15%. Save 25% with our Get 4 and only pay for 3 promotions.
Can NutriFlex products be purchased online or in stores?
Yes, NutriFlex can be purchased both online and in stores. It is widely available at pet supply stores and can be ordered directly from our website.
How quick is delivery?
Orders placed before 13h00 are shipped the same day (Monday-Friday). Local deliveries (Cape Town) are normally delivered the same day or the next working day. Expect national deliveries to take 3 - 5 working days. You should receive an email with your courier tracking number as soon as your order has been collected from our facilities.
Does NutriFlex for Pets contain any artificial colours or flavours??
No, Our guarantee is simple: 100% human-grade ingredients, produced in a human food facility, and never any fillers or artificial ingredients. Your pet deserves only the best, and that's exactly what we deliver. With superior, pure ingredients sourced from nature, you can trust that your furry friend is getting the support they need for a long, happy, and active life. You can trust us to provide your beloved companion with the highest quality and safety standards.
Can NutriFlex collagen joint supplements be given to pets with sensitive stomachs?
Yes, NutriFlex can be given to animals with sensitive stomachs. Formulated with natural ingredients our products are easy on the stomach and will not cause any digestive upset.
NutriFlex Maintenance FAQs
What is NutriFlex Maintenance — Young+Active?
NutriFlex Young+Active Everday Maintenance Complex is a natural supplement with 100% active human-grade ingredients recommended for well-exercised dogs or predisposed to joint stiffness. It's perfect for puppies, kittens, younger animals, canine athletes and working dogs aged eight weeks.
Young animals grow very quickly and are incredibly active, creating a need for more significant support for their joints, ligaments and tendons. NutriFlex Maintenance supports active and growing joints, stabilising and strengthening them to prevent injury while accelerating recovery from exercise.
Why should I give NutriFlex to my puppy or kitten?
Young animals grow very quickly and are incredibly active, creating a need for greater support for their joints, ligaments and tendons.
NutriFlex Maintenance supports active and growing joints, stabilising and strengthening them to prevent injury while accelerating recovery from exercise and helping offset some of the degenerative conditions commonly associated with your pet's senior years.
Start strong to stay strong with NutriFlex Maintenance. Perfect for puppies, kittens, younger animals, canine athletes and working dogs aged from 3 months.
What ingredients does NutriFlex Maintenance contain?
NutriFlex Maintenance is scientifically formulated with a powerhouse of 100% active (human-grade) ingredients sustainably sourced from nature, all selected for their unique properties to help your dog and cat start strong and stay strong for life.
Packed with essential amino acids, anti-ageing collagen peptides, gelatin and OptiMSM®
Collagen is the most abundant protein in your pet's body. It literally holds everything together, reduces inflammation, and promotes digestive and immune function, muscle strength, bone density and wound healing.
Gelatin is exceptionally high in amino acids, glycine and proline to support your pet's cognitive function, protect the gut lining and digestive tract, soothe an upset stomach and relieve digestive ailments.
MSM is a naturally occurring organic sulphur compound. Not only is this amazing mineral a building block for healthy bones and joints, helping them stay stronger for longer but it's also a dynamic antioxidant and immune booster. OptiMSM® is a 4X distilled ultra-pure form of MSM and is currently, the only GRAS registered (Generally Recognised As Safe) MSM in the world.
Why do I need to double the daily amount for the first month?
For dogs and cats aged 12 months+ who are new to NutriFlex we recommend doubling the recommended daily dose for the first 4 weeks as this helps address any underlying issues that may have developed and fast-track the benefits.
Can NutriFlex help relieve my pet's dry skin and itchiness?
Collagen protein makes up the dermis layer of your pet's skin. NutriFlex collagen replenishment naturally promotes skin hydration, coat vitality, and shine to help relieve your pet's dry skin, inflammation, itching and associated hair loss. A daily serving is a great way to help your pet enjoy an active, happier and healthier life — for longer — naturally.
Is my pet going to like how NutriFlex tastes?
NutriFlex powders are virtually tasteless, odourless, and suitable for even the fussiest of eaters. For best results, sprinkle, pour (dissolved in a small amount of warm water) or mix the recommended amount of NutriFlex powder onto dry kibble or wet food at least once daily. Most dogs and cats won't even know that NutriFlex is in their food, while many pets lick it straight from a spoon.
Does NutriFlex Collagen contain, taste or smell of shellfish?
No. NutriFlex is a hypo-allergenic supplement that is free from shellfish and marine derivatives. NutriFlex is virtually tasteless and odourless.
What format does NutriFlex Collagen come in?
The NutriFlex Collagen supplement range is available in powder format. Our supplements are made with the finest (human-grade) ingredients available.
For maximum potency and bioavailability, (absorption by the body) NutriFlex powder supplements are formulated with 100% active ingredients and are FREE from artificial flavours, added sugar, gluten, dairy, bulking agents, fillers, and undisclosed and counter-intuitive ingredients.
For our customer, this means that you are not paying for nonsense and unnecessary ingredients (fillers) and for your pet it means that there is nothing to negatively impact the efficacy of the active ingredients.
Does NutriFlex need to be given with food?
No. But we recommend adding NutriFlex to your pet's food daily as it's easier to remember. However, it's about finding what works best for you and your pet.
NutriFlex Advanced FAQs
What is NutriFlex Advanced — Triple-Action Joint Support?
NutriFlex Advanced is an extra-strength natural supplement developed for long-term use to aid stiff joints, support joint structure, ease discomfort, and promote mobility and comfort without the risk of damaging side effects. Formulated with 100% active human-grade ingredients, it's vet recommended for senior dogs, cats, and animals of all ages suffering from joint stiffness, mobility issues, discomfort, skin conditions or recovering from strenuous exercise, illness or surgery.
What ingredients does NutriFlex Advanced contain?
NutriFlex Advanced is a scientifically formulated powerhouse of 100% active (human-grade) ingredients sustainably sourced from nature, all selected for their unique anti-ageing properties to help your dog and cat keep active for longer.
Packed with essential amino acids, anti-ageing collagen peptides (type I, II and III), chondroitin, hyaluronic acid, glucosamine, OptiMSM® and Vitamin C
Collagen is the most abundant protein in your pet's body. It literally holds everything together, reduces inflammation, and promotes digestive and immune function, muscle strength, bone density and wound healing.
Type II Collagen — There are many different types of collagen but only type II collagen is the main structural component of healthy joint cartilage, responsible for delivering its tensile strength and toughness. Our patented type II collagen is an all-in-one natural extraction from chicken cartilage of essential amino acids, glucosamine, chondroitin and hyaluronic acid. Bio-identical joint nutrients are rapidly absorbed to help repair and regenerate joints while improving mobility, agility and comfort
MSM is a naturally occurring organic sulphur compound. Not only is this amazing mineral a building block for healthy bones and joints, helping them stay stronger for longer but it's also a dynamic antioxidant and immune booster. OptiMSM® is a 4X distilled ultra-pure form of MSM and is currently, the only GRAS registered (Generally Recognised As Safe) MSM in the world.
Vitamin C — Dogs can make their own vitamin C, but if a dog is stressed, sick or has discomfort their body's natural output of vitamin C can quickly be depleted. Studies found that animals supplemented with vitamin C have stronger immune systems, show greater resistance to disease, and have an improved recovery from illness or injury.
If my pet is transitioning from NutriFlex Maintenance to NutriFlex Advanced, do you need to do the loading period again?
As your cat or dog has been on NutriFlex already you don't need to do the loading amount (double dose) again. As NutriFlex is a 100% natural supplement and functional food, you can repeat the loading time if you would prefer to but it's not necessary.
What is the difference between NutriFlex Maintenance and NutriFlex Advanced?
NutriFlex Advanced has all the benefits of NutriFlex Maintenance PLUS the addition of triple-action joint support for older dogs and cats (7+ years) and animals of all ages that require intensive or preventative joint care.
How long does NutriFlex Advanced take to work?
Several factors determine how quickly NutriFlex Advanced will work, including your pet's overall health, the severity of their joint problems, and the amount and frequency of NutriFlex Advanced consumed. Some people have reported experiencing a visible difference in their pet's joint health within just a few days of starting NutriFlex Advanced. For others, it can take several weeks or even months for noticeable results to occur. The joint-supporting ingredients in NutriFlex Advanced work gradually to nourish and improve the health of your pet's joints, making it a recommended natural alternative long-term solution without damaging side effects. To ensure the best results, following the recommended serving instructions and using NutriFlex Advanced consistently over time is essential.
For pets new to NutriFlex, we recommend starting with a double serving (one in the morning and one in the evening with food) for at least the first month to fast-track results and address any underlying joint issues. In addition, providing your pet with extra support during this initial period can help ensure they experience the full benefits of NutriFlex Advanced and its triple-action joint support. For ongoing joint support, continue using NutriFlex Advanced according to the recommended daily serving instructions after the initial period of double dosing.